> For the complete documentation index, see [llms.txt](https://docs.safekey.be/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.safekey.be/getting-started/choosing-your-safekey-s/orders-and-shipment.md). # Orders & Shipment ## SafeKey One and SafeKey Pro Both **SafeKey One** and **SafeKey Pro** are [available via our online store](https://shop.safekey.be/). SafeKeys get shipped from our HQ in Brussels, Belgium. Shipping time can vary from 1-5 working days (Europe) to 2-4 weeks (US and the rest of the world). Once you received your SafeKey(s), you can start using it right away since it’s a plug and play device. A box contains your SafeKey only, nothing else. ## SafeKey Mobile **SafeKey Mobile** is not a physical product, but a mobile application that you can easily download from the [**Apple App Store**](https://apps.apple.com/us/app/safekey-mobile/id6479244282) (iOS) or [**Google Play Store**](https://play.google.com/store/apps/details?id=be.safekey.mobile) (Android). Once downloaded and installed, you can immediately start using **SafeKey Mobile** to securely store your encrypted shares from Inheriti® protection plans. ### SafeKey Mobile download links * [**Download in the Apple App Store for iOS**](https://apps.apple.com/us/app/safekey-mobile/id6479244282) * [**Download in the Google Play Store for Android**](https://play.google.com/store/apps/details?id=be.safekey.mobile) --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter: ``` GET https://docs.safekey.be/getting-started/choosing-your-safekey-s/orders-and-shipment.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.