> For the complete documentation index, see [llms.txt](https://docs.safekey.be/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.safekey.be/user-guides/factory-reset.md).

# Factory Reset

{% hint style="info" %}
**SafeKey Desktop Tool for SafeKey One and SafeKey Pro**

In order to **do** **a factory reset of your SafeKey**, you need to download and install [**SafeKey Desktop Tool**](/tools/safekey-desktop-tool.md).
{% endhint %}

{% hint style="info" %}
**SafeKey Settings**

If you don't know how to open your SafeKey settings, [read this first](/user-guides/safekey-settings.md).
{% endhint %}

## Reset SafeKey To Factory Settings

1\) Click on the **"Reset"** **tab** and then on the **red** **"Reset"** **button**.

<figure><img src="/files/zEK0RP4Pl5nlIUCDIk0R" alt=""><figcaption></figcaption></figure>

2\) You'll be prompted with a message asking **"Are you sure?"**. Make sure to take notice that resetting your SafeKey device will **permanently delete all your credentials and PIN code(s)**.

There's no way back.

Click on the **green "Yes, Continue" button** if you're sure to **start the resetting process**.

<figure><img src="/files/KqGFUeI6Kj9JG34x081k" alt=""><figcaption></figcaption></figure>

3\) **Touch your SafeKey** to verify that you want to reset your device.

<figure><img src="/files/c8ucZKNcVmvcQtwbRDUW" alt=""><figcaption></figcaption></figure>

4\) Your SafeKey device has now been **successfully reset** to its factory settings.

<figure><img src="/files/yUg9Mkhg2xTYsp0swPcw" alt=""><figcaption></figcaption></figure>


---

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