Create Backups

Before you create a backup of your primary SafeKey, it's best to get one or multiple backup SafeKeys so you can create identical devices.

Warning if you generate a backup file with SafeKey Desktop Tool!

Be aware that if you generate a backup file of your SafeKey device with the SafeKey Desktop Tool, you're only creating a backup of the internal storage and your encrypted shares (SSDP - only available on a SafeKey Pro) that are stored on it.

Connections for two-factor authentication and passwordless logins (FIDO2 - available on SafeKey One and SafeKey Pro) will not be included in a backup file generated with the SafeKey Desktop Tool.

To have a backup of your connections, you always need a second SafeKey device and manually connect it to all your preferred services as well. There's no way to automatically duplicate your connections.

Best practice is to always have at least two SafeKeys connected to a service for your two-factor authentication or passwordless logins.

1) Click on the "Backup/Restore" tab and then on the green "Backup" button.

2) If you've already set a PIN code for your device, you'll have to enter it first.

3) Touch your SafeKey to verify the connected device.

4) You'll be prompted a generated passphrase.

This passphrase, consisting of 12 secret words, is used to protect your backup file that will be exported in the next step.

Please keep the generated passphrase safe since it will only be shown once and you'll need this passphrase to restore the backup on a later moment.

Click on the green "Continue" button if you've safely stored the passphrase.

5) Your backup file (a .dat-file) is being generated.

6) Once your backup is ready, you'll be asked to save the .dat-file on your computer or another storage device.

This .dat file contains your backup, protected by the generated passphrase, and can be used to restore your SafeKey device in the future.